Our Services

Click on the icons below to retreive the plug-ins you need.

Professional Services
Take advantage of our professional services to deliver on turnkey projects. Whether you're evaluating current operations, considering IS expansion or consolidation options, planning facilities, or looking to ensure that a migration project runs smoothly, Drakes & Associates offers consultants and project managers with the level of extensive experience you need.

For each engagement, we provide a project plan that outlines the services we will perform, the process our team will follow, and the key milestones we will reach. Each project stays on track and within budget.

Whether you need systems integration, technology upgrades or 1 to 100 application specialists we have the professionals ready to provide the support you deserve.

Software professionals are offered to our clients to meet peak work periods or to provide specific technical expertise. Drakes & Associates resources can augment your current staff or respond as a project team. And, these resources may be retained for indefinite periods to assure that your projects are completed. "Help desk" services, hardware/software installations, network administration, user training, troubleshooting, and other functions through "on site" staffing support.

Drakes & Associates also offers complete outsourcing services. To provide true "turn-key" solutions, we perform analyses, feasibility, functional design, and project estimates. And, to keep informed on your project, simply enter our Project Status site to obtain an up-to-date online report.

Communication Services
"Network Centric Solutions" is what we offer through our affiliation with the IBM Global Network Services delivering the network reliability, technical knowledge and secure applications required to meet the evolving needs of not only your business, but your trading partners' and customers' business as well.

The Global Services Include: Connectivity through Managed Data Network Service, Content management through Managed Internet and Intranet Services, Commerce through Managed Messaging Services, Collaboration through Managed Collaborative Services Customization through Network Outsourcing Services.

Equipment Services
Through exclusive partnering with a selective group of the nation's largest hardware providers, support and maintenance associations, leasing organizations and premier installation teams we are able to create the solution that will deliver. Mainframes, Midranges, servers, desktop, laptop, printers, terminals, routers, hubs, cabling, and communications equipment are just a partial listing of the "Services" we bring to the project.

Educational Services
People learn in different ways, so DnA teamed with the World's largest computer training organization to help you learn the way you learn best, whether in a classroom or on your own. We offer thousands of courses on popular desktop applications, with on-line skills assessment test to help you see which level is right for you. In addition to desktop training we are the World's largest network of authorized training centers for Microsoft, Novell, and other leading software developers. If you need more help, you can repeat a class free of charge any time within six months on a space-available basis.

Industry Fact
Companies will see a return on their training investment in less than nine months - and can expect to reap an average of 165% ROI, according to Gartner Group.

Internet Service
The Internet has quickly changed how we perform business functions. It helps us create more efficiently, communicate more effectively, and service customers more easily. Drakes & Associates is at the cutting edge of this technology and can build the Internet site that you seek. Whether you are looking to simply establish a presence on the Web and get your company's information in an electronic format or whether you want to create an Electronic Marketing solution, our Internet services help give you the competitive advantage you need not just to keep up, but to stay ahead.

Drakes & Associates unique approach to Customer satisfaction is founded in providing a "System of Services".

Professional Services
Communication Services
Equipment Services
Educational Services
Internet Services

You'll benefit from flexible approaches that address short term and long term operational and support needs, use resources to their fullest capacity and always keep service in balance.

From technical consulting to project management, from communications outsourcing to managed network services, from hardware sales, support, maintenance to intelligent equipment acquisition, from a class in beginning word processing to advanced technical training we have taken the "Production Model" to it's greatest level.

When you team with Drakes & Associates you'll quickly see we put our hearts and minds into everything we do, and base it all on a solid foundation of integrity and professionalism. We appreciate every opportunity to serve your needs. We are committed to understanding your unique needs and providing the best solution.

Best viewed at 800 x 600 resolution or greater,
and with the use of one of the following browsers:

|